TNC
The candidate must meet the following criteria & will be having a wide range of responsibilities, which can include:
An experienced FMCG background ( Min 4 Years Exp.)
Professionally and academically qualified.
Ensuring the smooth run of Ops & comply with the utmost standards
Manage and direct operations team to achieve business targets.
Ensuring the REV to be accomplished by passing grades & aiming to achieve 100% results.
Assist in developing or updating standard operating procedures for all business operational activities.
Build strong relationships by addressing customer issues and complaints in a timely manner.
Assist in employee appraisals, promotions, compensation and termination based on the performance review.
Provide operational support and guidance to staff.
Assist in developing operating and capital budgets.
Monitor and control expenses & sharing the final analysis reports
Assist in interviewing new candidates for Ops dept.
Manage work assignments and allocation for staff.
Conduct performance reviews and provide performance feedback to staff.
Maintain accurate and precise documentation for operational procedures and activities.
Work in compliance with company policies and procedures.
Ensure the team follows standard operating procedures for all operational functions.
Conduct regular meetings with the team to discuss about issues, concerns, updates etc.
Sharing all required reports with GM on a weekly & monthly basis.
Reporting to GM for daily updates ( Any uneven / Unpredictable challenges or situations this required to update GM on a daily basis)
Implementation of the promotional windows for Subway & ensuring monitoring to avoid complaints & out of stock challenges
Ensures that all local and national health and food safety codes are maintained and company safety and security policies are followed.
Supports local and national marketing initiatives.
Maintains business records as outlined in the Subway® Operations Manual. Analyzes business records to increase sales.
Support operational risk and audit process for the purpose of preventive maintenance.
Ensuring the stock availability in the stores, monitoring & following up with the Ops team to keep it recorded in real-time.
Strictly Complying with the company policies.