World of Restaurants (WRC)
The Restaurant Manager is responsible for managing the daily operations of our restaurant, including the development and performance management of employees, ordering & managing inventory, maintain health, hygiene & safety standards, sales & profitability management and ensure that customers are satisfied with their dining experience.
ESSENTIAL DUTIES
– Manage and oversee the entire restaurant operation.
– Deliver superior guest services.
– Ensuring guest satisfaction.
– Plan and develop guest loyalty programs.
– Plan new and update existing menus.
– Plan and develop the overall restaurant marketing strategy
Participate at local food events.
– Respond efficiently to customer questions and complaints.
– Organize and supervise shifts.
– Manage and lead staff.
– Hire new employees.
– Training and evaluate staff performance.
– Manage restaurant supplies.
– Control costs and minimize waste.
– Monitor operations and initiate corrective actions.
Experience/Skills:
· Certified in all back-of-the-house functions
· Passing grade in Assessment testing
· Must be able and willing to work a flexible schedule
· Has strong knowledge of commonly-used concepts, practices, and procedures in a restaurant.
· Must be able to create fun in a fast-paced and stressful environment.