AJYAL HR Solutions & Services
Job Purpose
Complete control of the FM and commercial teams to deliver the required contractual scope including but not limited to, assuring Health & Safety, driving on the company’s strategy & policy, managing both the direct members of the team and specialist sub-contractors to achieve the maximum KPIs and LSAs
Our Values and Behaviours
An individual’s belief in our values and behaviours is as important as their technical and/or professional know how. Our
Job Descriptions are written keeping this in mind.
Safety HSE, no harm to people, no harm to the environment
Service Customers really do come first, Standards, Performance, Unique Solutions
Never compromise on our service or performance standards
Integrity Governance, Honesty, Ethics
Report any inappropriate acts or behaviours to line manager
Efficiency Best in class competitiveness with world-class competition, Performance
Avoid all sort of wastage in our work
Caring Nurturing our people, Family Culture, Helping Communities
Maintain excellent teamwork
Key tasks and duties
Manage all project deliverables in accordance with Regulatory and Statutory undertakings, complying with all Health, Safety & Environmental standards and policies.
Ensure FM projects are completed within the budget, within the timeline & with highest KPIs.
Provide inspired leadership for the organization.
Make important policy, planning, and strategy decisions.
Develop, implement, and review operational policies and procedures.
Sound knowledge of contract management.
Help promote a company culture that encourages top performance and high morale.
Oversee budgeting, reporting, planning, and auditing.
Work with senior stakeholders.
Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
Work with the senior management to determine values and mission, and plan for short and long-term goals.
Identify and address problems and opportunities for the company.
Support worker communication with the management team.
Conducts effective performance and evaluations through formal and informal channels.
Sound knowledge of FM operations including hard services, soft services, waste management, community liaison, and community relationships, CAFM & other intranet systems.
Manages client interaction and expectations regarding development efforts.
Develops lasting relationships with client personnel that foster client ties.
Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
Builds a knowledge base of each client’s business, systems, and objectives
Prepare scheme designs with costings, programs for completion of projects and specifications of works.
Advise and appoint contractors.
Advise on energy efficiency, environmental impact, and sustainability.
Advise on the future management and supervision of maintenance of buildings.
Advise on the health and safety aspects of buildings.
Ensure all works are completed to high levels of Stakeholder satisfaction
Taking responsibility for project milestone delivery.
Compiling and presenting complex technical reports for consideration by stakeholders.
Supervising project documentation.
Plan and coordinate road infrastructure annual and multi-year maintenance programs including advice on strategies and operational efficiencies.
Contribute to the development of long-term strategic policies and programs in relation to asset maintenance and management.
Optimising processes and team productivity.
Managing project progress and delegating tasks as required.
Provide training, support, and technical advice to operational and technical staff.
Education and Experience:
Mech/Electrical /Civil engineering graduates and business administration or facility management will be an advantage
Relevant supporting qualifications or accreditations
Relevant licenses and certificates required.
Minimum 10 -15 years’ experience at the management level with a minimum of 5+ years in a similar position.
Experience in management, operations and Leadership.
Experience in the following areas: Commercial acumen, Mechanical background, Electrical, MEP, Community security, Pest control and landscaping, Housekeeping and Cleaning.
Understanding of general finance and budgeting.
Ability to build consensus and relationships among managers, partners, and employees.
Minimum 5 years’ gulf experience
Valid GCC Driving License Preferable
Skills/Competencies required:
Project management exposure in a FM/maintenance environment
Technical knowledge of planning, construction and design and a logical, practical mind, along with strong IT skills.
Ability to instil total confidence through impartial advice and high levels of professional integrity.
Confident communication skills at all levels, both verbally and in writing.
Combination of strong technical skills with excellent people skills.
A reasonable level of physical fitness for access to all areas of site visits.
Previous experience in a management role on a similar type of FM contract.
Excellent communication skills.
Be able to deliver results on the network through management and influencing of your operational & field teams.
A proactive and solutions-orientated attitude, possessing strong foundations of a leader.
Ability to work as part of a team as well as alone.
Ability to obtain enhanced DBS clearance
Desirable
Experience of operating in a PFI environment.
Change management experience