Al Kaff Clinics
We are looking for a Patient Coordinator to join our team and assist in calling all leads and inquiries and convince them to make an appointment. To help patients with their medical needs while enrolled in our medical facility.
Patient Coordinator responsibilities include developing care plans, coordinating patient care services and working with patients and their families to ensure patients receive required medical treatment.
Ultimately, you will call all leads and try to convert all of them to bookings, work directly with patients, their families, and other medical professionals in our medical facility to ensure patients are given the best medical care possible.
Responsibilities
Consult and collaborate with other health care providers and specialists to arrange patient appointments and treatment plans
Check-in on patients regularly and evaluate and document their progress
Assist the care team with developing and assessing health interventions
Attend ongoing training and courses to keep abreast of new developments in health care
Assist with securing funding for medical care as required
Treat patients with empathy and respect while conducting oneself in a professional manner
Requirements and skills
Proven work experience as a Patient Coordinator or similar role
Superb verbal and written communication skills to share updates with patients and other medical staff
Computer skills and proficiency in Microsoft Office
Strong analytical thinking and the ability to handle multiple tasks concurrently
Excellent customer service skills to provide ongoing support for patients and their families
Relevant training and/or certifications as a Patient Coordinator