Sales Engineer

Job Category:

Climate Masters

Climate Masters is an Authorized Distributor of Carrier Air Conditioners in UAE Managed by the Group with multiple offices, showroom and warehouses to deliver global solutions across a broad range of applications in Air Conditioning, Ventilation & Air purification.

Position will be responsible for the portfolio of Climate Masters & Carrier to End Users, Contractors and MEP consultants to achieve the sales target for the Business Unit products with specified gross margin contribution and receivable days, in line with the company’s Environment, Health & Safety and total quality standards

KEY ACCOUNTABILITIES

Bachelor’s degree in mechanical engineering,
Drive Climate Masters Direct business development efforts through end-user demand generation in the UAE market to sell FCU, DX and VRF products
Ensuring customers are periodically updated on the latest software, catalogues and information from Carrier wherever applicable (in coordination with the Application Engineering Team)
Submit monthly Forecast pack which includes detailed sales and bookings forecast per customer, shortfall details of previous month as applicable and status of pipeline projects
Communicate to leadership on a regular basis and maintain records of pipeline/opportunity status, forecasting activity, and other information as requested using our customer relationship management (CRM) system.
Creating quotations in-line with the inquiry specifications and regular follow up
Technical submittals and clarifications
Order finalization (with sales manager)
Invoice generation (with sales coordinators)
Delivery coordination (with internal sales representative)
Payment follow up and collections (with finance)
Warranty coordination (with warranty department)
Resolve customer issues promptly and provide technical assistance and support in liaison with other teams
Comply with company’s code of ethics and complete all online trainings

Bachelor’s degree in mechanical engineering,
1-4 years of relevant experience.
Good command of English and/or Arabic.
Thorough knowledge of the market.
Background in HVAC,FCU, DX and VRF.
Valid UAE Driver’s license.

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