Concorde Hotel Doha
Assistant Executive Housekeeper Jobs in Qatar
DUTIES/ RESPONSIBILITIES
· Leads the Housekeeping Department by developing and implementing
departmental objectives in line with the hotel business objectives.
· Supervises housekeeping operations such as cleaning and maintenance whilst ensuring compliance with all housekeeping policies, procedures, standards, and satisfaction of guests’ needs.
· Inspects daily all areas and takes corrective measures in order to meet Al Nawras Hotel standards in terms of cleanliness, maintenance, and supply.
· Develops and implements and continually reviews the policies, procedures,
practices, and standards.
· Coordinates housekeeping duties with various departments such as Front Desk,
Engineering, Sales and Marketing and Food & Beverage to ensure that all guestrooms and public areas are clean and well maintained in a timely and efficient manner.
· Manages linen inventory and guest supplies and the ordering of supplies as necessary to meet quality standards and hotel business needs.
· Prepares the annual budget and manning guide and manages the housekeeping department within budgetary guidelines.
· Coordinates and reviews contracts, including plant rental, cleaning contracts, flowers and ensures compliance by both parties.
· Participates in the planning of hotel decoration for special functions and festive seasons and organizes the necessary actions.
■ Keeps all new equipment and cleaning products and evaluates their quality,
maintains knowledge of local competition and housekeeping industry trends.
· Accomplishes a set of administrative duties such as leading and attending meetings, writing reports and memos, and other specific duties related to the job function.
· Assist in the conducting of annual performance evaluations.
n Selects, trains, develops, schedules, and manages the performance of direct and indirect subordinates to ensure the efficient running of housekeeping operations. Ensures that staff performance is managed and that training and development are accordingly.
· Ensures that each room is checked daily by Floor Supervisors utilizing the Supervisor Worksheet and makes necessary changes for Room Attendant to cope with sudden check outs/ins.
n Ensures Floor Supervisor records DND/DL – discrepancies rooms according to procedures.
· Ensures that staff break times and duty hours are strictly adhered to and under the control of the Supervisors.
· Spot checks linen room to ensure a smooth linen rotation within this section.
· Spot check turndown – service on a daily basis.
· Attends to guest requests and complaints.
· Ensure the movement of section keys is controlled properly.
· Spot checks all service areas are clean, and locked and fire exits are free of obstructions.
· Exercises administrative control and supervision over Public Area operations and Public Area staff with respect to work assignment, employee performance, training, promotions and disciplinary actions
· To assign responsibilities to staff members, implementing multi-tasking and periodic performance checks.
· To assist in the planning the weekly working schedules to ensure that the outlets/sections are adequately staffed to handle the levels of business.
· To ensure that all employees report for duty punctually wearing the correct uniform and name badge at all times.
· Assist in the training of the employees ensuring that they have the necessary skills to perform their duties with the maximum levels of productivity and efficiency.
n Responsible for daily organization, guidance and control of supervisor depending on occupancy and work schedule.
DUTIES/ RESPONSIBILITIES
■ Supervises the Team Members in the department to attract, retain and motivate the
staff; hire, train, provide open communication vehicles, discipline and terminate, as appropriate.
· Develop , recommend, implement and manage the department’s budget capital expenditure plan, forecasts and objectives consistent with maintaining first class property and management expectations
■ Develop, implement and manage a maintenance program and negotiate
maintenance contracts.
· Develop implements and direct all Emergency Programs; ensure all equipment in maintained, conduct inspections and drills, ensure compliance with all the codes and regulations, train all employees and maintain accurate records to ensure a safe environment that protects the assets, guests, and employees.
■ Develop, implement and manage energy conservation programs for the property to
minimize expenses.
· Coordinate renovation bidding, define the cost and scope of the project and oversee the general contractor and subcontractors to ensure quality work is performed for minimal cost.
· Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested
· Travel – minimal required for training classes, vendors, task force etc.
· Determines work procedures, prepares work schedules and expedites workflow.
■ Issues written and oral instructions.