International Free Zone Authority
The Property Sales Assistant is responsible for helping IFZA professional partners and licensees find the ideal commercial office solution to match their business needs. The role entails building strong client relationships and promoting IFZA leasing options, while offering support on property related matters. The Property Sales Assistant liaises with property team members, sales, operations, and finance departments to ensure processes run smoothly and office solutions are delivered in a timely and efficient manner.
Main responsibilities
Driving leasing sales of IFZA commercial office spaces to meet targets
Building strong relationships with IFZA professional partners and licensees to promote IFZA property leasing options and secure renewal of existing contracts
Assisting professional partners and licensees in obtaining all required documentation for leasing both via phone and email
Conducting office viewings for potential new clients
Liaising with the property sales team members to ensure the administrative process necessary to the stipulation of leasing contracts runs smoothly
Ensuring timely and efficient office handovers
Delivering exceptional levels of customer service, ensuring IFZA’s reputation and integrity is maintained
Handling complaints and finding optimal solutions to ensure clients’ happiness and retention
Supporting the relevant IFZA employees and professional partners and assisting them with property related inquiries
Working with the Property Sales Manager to create and execute a Business Development Plan for IFZA Property
Performing other job-related duties as assigned by Management
Qualifications & Experience
Junior Position
Full English proficiency is required
Additional spoken languages are a plus
Intermediate computer literacy is required e.g., MS Office
Experience with CRM Systems is advantageous
Excellent customer service skills with the ability to communicate effectively on phone calls, via email, and during face-to-face interactions
Excellent negotiation and problem-solving skills
Ability to multi-task and to work on multiple systems while handling high volumes of traffic
Experience
Sales experience is advantageous
Experience with UAE commercial property leasing is an advantage