Phoenix consultanats
Position :- Relationship Manager
Salary :- 3.50-5.10 per annuam
Experience :- 2.00-5.00 years
Maximum age :- 32 years
Reporting To: Area Revenue Head
Required Skills: Outside Sales,B2B Sales (Business-to-Business)
Job Objective & Key Result Areas
Build healthy relationships with hotel owners
Deliver good hotel ownership and customer experience
Act as a point of contact for hotel owners for operations support & escalations
Help hotel owners manage their portfolio network, improve revenue performance, solve issues, retain them, and drive customer experience
Handle hotel owners and customer escalations
It’s a FIELD SALES role completely
Key Performance Indicators
Ensuring occupancy (URNs) month on month
Pay at Hotel (PAH) realization
Ensuring daily availability of Sellable rooms (DSRN)
Education
Graduation/Post Graduation
Experience
2+ years of relevant experience in operations handling and key accounts handling.
Analytical Skills
Prior experience in managing cross-functional operations and customer escalation
Demonstrate high ethical values