Quality Support Solutions Co.Ltd
WORK YOU’LL DO
As a Digital Transformation Specialist, you will work as part of a team that focuses on helping our clients design and implement strategies to reinvent customer experience. You will advise, shape and deliver technology led transformation programs aiming to enhance end customers’ digital experience.
Key Responsibilities
· Run and support short discovery strategy phases of work, help developing business transformation vision, value roadmap, high-level target solution designs, target experiences.
. Provide advice on shaping platform transformation programs.
· Help Shaping digital-led transformation strategies working with multi-disciplinary team of strategists, technologists and experience designers.
· Provide accurate and timely management information, to include – activity reports, opportunity reviews, project forecasts, KPI’s.
· Work with Digital Solutions Team to feedback on issues with current offerings and provide input around new solutions.
· Support Building trusted relationships with senior client stakeholders.
· Build new skills and strengthen your expertise with unparalleled training and support.
Qualifications
· A bachelor’s degree
· 5+ years of relevant experience
· Ability to think innovatively and design and deliver client oriented digital solutions
· Ability to work with stakeholders to understand their need and build trusted relationships
· Understanding of delivery methodologies with an emphasis on agile
· Ability to work collaboratively with internal and external teams
· Ability to perform well under pressure and with defined timelines and milestones
· Ability to manage multiple priorities, and assess and adjust quickly to changing priorities
· Strong interest in IOT technologies, Machine Learning and Digital Twins/Data Modelling.
· Advanced verbal communication skills; ability to articulate your thoughts, ideas, and develop a point of view about your work.