Desert Wave tours
Job Opening: Ticketing Staff at Desert Wave Travel and Tourism LLC 🌟
Are you passionate about the travel industry and have experience in ticketing operations? We have an exciting opportunity for a Ticketing Staff position at Desert Wave Travel and Tourism LLC, based in Dubai. Join our dynamic team and be a part of an established IATA company with a minimum of 2 years of experience in Dubai!
📍 Location: Dubai
📅 Experience: Minimum 2 years in a Dubai-based IATA company
Responsibilities:
As a Ticketing Staff member, you will play a vital role in ensuring smooth ticketing operations and exceptional customer service. Your responsibilities will include:
Ticket Issuance: Accurately issue air tickets following company guidelines and industry standards.
GDS System Knowledge: Proficiency in working with GDS systems, specifically Saber, Amadeus, and Galileo, to efficiently handle ticket reservations, bookings, and modifications.
NDC and PLB Incentive Knowledge: Stay updated with the latest developments in NDC (New Distribution Capability) and PLB (Private Label Booking) to maximize sales and incentives.
GDS Segments: Familiarity with GDS segments to effectively manage bookings and handle complex itineraries.
Cheap Purchase of Air Tickets: Utilize your expertise to find the best deals and cost-effective options for air tickets to meet customer needs.
Tickets Rebooking and Refunds: Handle ticket rebooking and efficiently process refunds for unused tickets following company policies and industry regulations.
Qualifications and Skills:
To thrive in this role, you should possess the following qualifications and skills:
Minimum of 2 years of ticketing experience in a Dubai-based IATA company.
Proficiency in Saber, Amadeus, and Galileo GDS systems.
Comprehensive knowledge of NDC and PLB incentive programs.
Familiarity with GDS segments and their applications.
Excellent customer service and communication skills.
Detail-oriented with a strong ability to multi-task and handle ticketing operations efficiently.
Join us at Desert Wave Travel and Tourism LLC, where you’ll be part of a collaborative team, contributing to the success of our clients’ travel experiences. We offer a competitive salary, growth opportunities, and a supportive work environment.