Attar United
The Sales Associate is responsible for providing the best customer service through product knowledge and elevated operational acumen, the Sales Associate creates an exceptional client experience and reinforces the Brand commitment to excellence.
Key Responsibilities:
Promote the brand by interacting with clients in the boutique environment’s sale/aftersales of products.
Assist co-workers in the sales/aftersales process and work as a Team under the supervision of the Boutique Manager.
Master the Brand’s sales technique as per the training received to undertake direct sales with clients.
Assist clients with Customer Service needs while maintaining the brand’s high standards.
Cultivate strong client relationships.
Ensure that each client receives outstanding customer service by providing a friendly environment with includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge, and all other components of Customer Service.
Maintain a high knowledge of all products as well as competition.
Communicate special customers request to Boutique Manager and assist clients overseas or outside the Boutique when required.
Ensuring sales transactions are processed in accordance with required internal procedures using the systems provided.
Display products as per guidelines.
Reception shipments of new products, apply quality control at the store level before selling, and price tag all items.
Assist in monthly stock-taking.
Maintain Aftersales reports and documentation.
Monitoring of Cash & invoicing in accordance with company policies and procedures.
PERSONAL PROFILE:
At least 1 year of previous experience in retail sales, preferably in the high luxury industry (Jewelry, watches).
Excellent interpersonal skills with the ability to work with a diverse client base and collaborate with colleagues.
Good General culture- good taste is definitively a plus.
Basic computer skills (email, MS Office).
Saudi national only.
Flexibility to work traditional retail trading hours, including weekdays and weekends, and holidays.