Chalhoub Group
Our Beauty Consultant is responsible for delivering outstanding customer service to all customers and to use appropriate sales techniques and product knowledge to reach sales targets. Our Beauty Consultant is accountable for counter cleanliness, stock replenishment, handling new launches, promotion of products and merchandising. Our Consultant is also required to maintain high levels of standards in terms of grooming.
Build and maintain guest experience standards in order to build strong loyalty
Address customers’ queries about products, prices, availability, product uses, and services
Communicate with customers to assess their needs, provide assistance in satisfying those needs an meeting or surpassing customers expectations
Advise customers on product ranges best suited to their needs
Demonstrate usage and benefits of various brands and products
Generate sales, while achieving line and sales targets, using make up knowledge
Sell-out target tracking at store level
Generate daily sales reports
Participate in achieving incentives
Track post-launch sales at store level
Ensure merchandising levels in the store are met as per the brand guidelines
Ensure in store stock replenishment in the appropriate shelves/counters, at appropriate times
Report stock shortages using the stock order form
Ensure stock receipt as per set procedures
What you’ll need to succeed
Minimum 2 years’ experience in the beauty industry
proven Sales Experience
flexible
social Personality