Confidential
Role: Business Support officer
Role Type: Full Time – Onsite
Contract Duration: 1 year extendable, Employment Visa + Medical Insurance and other mandatory benefits are provided
Work location: Dubai, UAE
Job responsibilities:
1. Sales Support (based in UAE): Support the TPSAs (Third party sales agency) with timely feedback.
2. This resource will be placed in TPSA agencies to manage the day-to-day (work alongside the Channel Managers).
3. Coordinate with the existing TPSA partners on a daily basis through a daily submission MI that tracks all applications submitted
4. Assist in clearing all approved cards applications and tracking the status of these applications
5. Ensure the right follow up with both the agency and the client. Look into referred/pending applications that require further action (e.g. this could potentially be documents required from customers) – internal process
Deep dive into rejected applications where we have room for exceptional approval to onboard, ensuring no opportunity is lost
Establish a daily operating module and create the required synergies between TPSAs and our operations team based out of India.
Requirements:
. 2-3 years of relevant experience in the same field.
. Home country experienced candidates can apply as well.