Collections Executive

Job Category:

Dautom

Job Description:

1. To achieve Monthly Collection Targets and maximizing cash flow for the business and forecasting.

2. To achieve Aged Debt/Bad Debt reduction and dispute resolutions by providing progress communications on any negotiations/payment plans and analyze the defaulters by categorizing them to optimize financial return and to meet expenditure commitments.

3. To work with customers to achieve prompt payment, confidently handling customer issues on a daily basis thru email, phone calls, walk-in customers, and arranged meetings and ensuring maximum customer satisfaction.

4. To consult on the complicated defaulter cases and provide the management with a proper commercial analysis to make decision after reviewing with the Line Manager.

5. To work in partnership with all the internal team in Commercial & Finance Divisions, Legal Dept., Government Relations to ensure seamless resolutions of customer issues – ENABLING PAYMENT.

6. To manage Commercial Bounced Cheques till payment is settled, to achieve cash collection and providing Bounced Cheque reports for management direction monthly and ensure that the management decisions are done within the agreed time frame.

7. To follow up on the assigned Work flows and conclude them immediately once raise maximum time line is 24h to close any assigned Work Flow.

Qualification:

• Graduate in Business Administration/ Finance/Accountancy or equivalent Degree

• Minimum 3 years’ experience in the same field.

• Excellent interpretation & communication skills.

• Strong leadership and management skills

• Strong vision of the organizations mission

• Strong analysis, strategic thinking and planning skills

• The ability to work effectively at all levels within the organization

• Ability to exercise confidentiality and handle multiple tasks and a solution provider.

• Self-motivated team player.

• Ability to organize, assign work and arrange staff according to their individual capabilities and to establish priorities in work load.

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