Delma Exchange
To support the settlements team by working on delegated work assigned by the team leader for all payment related tasks and providing an efficient service to clients by coordinating with the corporate team and Branches through constant communication via various communication channels.
Job’s Duties and Responsibilities
Responsible for the effective settlements of corporate and individual payments on daily basis.
Able to provide excellent customer service to corporate client/private client.
Responsible for sending correct receipts to client.
Assigned to follow up the clients on their payments on time.
Communicate with Delma branches for any cheque/cash collection/delivery as per client request.
Monitoring client payments to the ADCB account and following-up of the same.
Preparing month end report for all currencies in each currency account.
Responsible for responding correspondence/ answering phone call in a professional manner.
Efficiently communicating with the corporate team and its clients to avoid errors in the trade confirmation.
Responsible for maintaining client’s up to date statement of accounts.
Coordinating with compliance for getting approved before executing payments.
Supervising the team for payment verifications & trade confirmations.
Responsible for maintaining settled and outstanding trade details.
Responsible for allocation of inward funds to client account.
Responsible for maintaining up to date bank statement and match the material with trades, payments and receipts.
Education
Graduate degree in Finance, management
Experience
Minimum 1-2 years of experience in Finance/ Back Office.
Technical Competences
Excellent verbal and written communication skills.
Strong ethics and a high level of personal and professional integrity.
Excellent organizational and time management skills.
Client oriented and results driven.
Knowledge of Microsoft Suite.
Knowledge of back office procedures.
Capacity to work under pressure