Desktop Support

Job Category:

GTS Corporate

Job Position – Desktop Support

Company Name – GTS Corporate

Salary – AED 3000- 3500

Experience on Operating System – How to install, configure

Knowledge on ITIL is must

Basic Application – How to tackle issues in Excel, Power Point, Word?

Experience in resolve issues related to Email/Teams/Outlook/Zoom

Knowledge on Problem vs Service Request

Knowledge on Incident and Problem

Experience related to Network/Hacking

Hands-on experience with Windows/Linux/Mac OS environments

Working knowledge of office automation products and computer peripherals, like printers and scanners

Knowledge of O365 Setup and Support

Knowledge of network security practices and anti-virus programs

Ability to perform remote troubleshooting and provide clear instructions

Excellent problem-solving and multitasking skills

Customer-oriented attitude

BSc/BE/BTech/3 Years Diploma in Computer Science/IT or relevant field

UAE driving License is an added advantage.

Location – Dubai

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