Hotel Chadstone Melbourne MGallery
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
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Job Description
Reservations Officer
You are the beginning of an exceptional guest experience. As a Reservations Officer, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!
What You Will Be Doing
Consistently offer exceptional, friendly and engaging service
Ensure the best selection for the guest and ensure revenue is maximized through up-selling
Recommend property facilities and assist guests with information and special requests
Book room reservation requests, enter rooming lists, and update accurate information in the system
Qualifications
Your experience and skills include:
With at least 1 years relevant and similar work experience in a hotel
Ability to work well under pressure in a fast paced environment
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus
Ability to work cohesively and collectively as part of a team