Information Technology Manager

Job Category:

Muashirat

The ideal candidate will have a wealth of experience tackling various hardware and software problems. They should be comfortable providing technology solutions to employees and working closely with third party software companies to adopt new technologies and efficiently use existing ones. This candidate should have prior experience working with information technology and understand the latest technology trends to ensure the technology in place is up to date.

Objectives of this Role

Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware

Own projects, solutions, and key responsibilities within a larger business initiative

Handle business-critical IT tasks and systems administration

Research and evaluate emerging technologies, hardware, and software

Track and maintain hardware and software inventory

Daily and Monthly Responsibilities

Analyze department needs, identify vulnerabilities, and boost productivity, efficiency and accuracy to inform business decisions

Ensure network components meet needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions

Continuously analyze current process, technologies, and vendors to identify areas of improvement

Prepare cost benefits analysis reports when upgrades are necessary, continuously analyzing vendors to ensure they offer the best possible service and value for company needs

Train employees on both software and hardware, troubleshoot, and provide technical support when needed

Develop and execute disaster procedures, and maintain data backups

Skills and Qualifications

Bachelor’s degree in technology or computer science

3+ years experience as IT Manager

Experience with or knowledge of programming languages and operating systems (MS Exchange, Active Directory, and other Windows-based systems), current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring

Expertise with implementing, configuring, and testing solutions

Preferred Qualifications

Proven leadership skills

Strong creative and analytical thinking

Professional certifications

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