Sales Account Manager

A sales account manager oversees sales activities and develops relationships with customers.

Sales account managers manage accounts, ensure clients are satisfied,

and generate new sales opportunities.

Duties and Responsibilities:

· Manage a portfolio of accounts to achieve long-term success

· Develop positive relationships with clients

· Act as the point of contact and handle customers’ individual needs

· Generate new business using existing and potential customer networks

· Resolve conflicts and provide solutions to customers promptly

· Supervise account representatives to ensure sales increase

· Report on the status of accounts and transactions

· Set and track sales account targets, aligned with company objectives

· Monitor sales metrics (e.g. quarterly sales results and annual forecasts)

· Suggest actions to improve sales performance and identify opportunities for growth

Qualifications and Experience:

· BSc degree in Business Administration, Marketing, or any relevant field.

· 5 years of proven work experience as a Sales account manager or Sales account executive

· Hands-on experience in sales and an ability to deliver an excellent customer experience

· Experience in ICT

· Experience in telecom services

· Experience in Cloud & LOT

· Knowledge of CRM software and MS Office (MS Excel in particular)

· Understanding of sales performance metrics

Skills and Knowledge:

· Excellent communication and negotiation skills

· An ability to deliver projects and answer inquiries on time

· Excellent interpersonal skills

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