Rosewood Abu Dhabi
Check-in/check-out resort guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors.
Oshad Responsibilities
While at work, (and while on work premises) an associate shall :
Take reasonable care of their own health and safety.
Take reasonable care of the health and safety of a person and the workplace, that may be affected by their acts or omission at work;
Cooperate with full compliance with Hotel’s developed OSHMS policies, OSHMS procedures & operational works instruction in order to protect the health and safety of the people.
Report to immediate supervisor any situation which they have reason to believe could present a hazards and which they cannot themselves correct;
Report all OSH incidents and work related injuries; and
Not intentionally or recklessly interfere with or misuse anything provided (e.g. Equipment & machineries, PPE, etc.) at the Hotel’s workplace in the interest of health, safety, welfare or protection or management of the workplace.
Participate in conduct of OSH related planning and implementation in order to achieve the Hotel’s OSH objectives, targets & program.
Attend all training arranged by Hygiene, Health & Safety Manager such as OSH training, safety Induction, on the job training, tool box talks, etc.
Accountability
Held accountable and committed whatever it takes to comply with the company’s OSHMS Policies, OSHMS Procedure, & Operational Works Instruction and any other relevant legislation applies within the organization.
Held accountable to take care of their own health and safety, other person in the workplace that may be affected by their acts or omission at work.
To report their supervisor or respective Manager.
Qualifications
Experience: Previous experience as a Front Desk Agent in a luxury or ultra-luxury hotel.
Education: High school diploma.
General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data.