T Sport
A fitness sales associate works at the front desk to sell gym memberships and promote services while also providing customer service. They are in charge of reaching and exceeding performance sales indicators for the fitness studio, such as membership sales and renewals, retail and concession sales, and upselling fitness classes and personal training sessions. This position requires a focus on providing excellent customer service while also reaching sales objectives and goals. Candidates should have an interest in fitness, excellent customer service skills, and sales and marketing knowledge.
Fitness Sales Associate Responsibilities
Welcome visitors and members to the studio, answer phones. and assist the front desk with various administrative tasks
Prospect leads by doing a variety of actions, such as calling, texting, or emailing potential members, and chatting with them at local events or during gym walk-ins
Maintain long-term clientele and grow the gym’s membership base through sales, new member onboarding, and excellent customer service
Manage and organize marketing efforts both within and outside of the studio
Handle members’ issues professionally and objectively, to resolve them through exceptional customer service
Fitness Sales Associate Qualifications
High school diploma, GED or equivalent
1-3 years of experience in sales or a similar role is highly desired
Previous customer service experience required for this position
Good organization and time management skills
Proficient in computer skills, especially MS Office
Saudi National