OONZOO
OONZOO is hiring Customer Support Executive.
Job Role: Customer Support Executive
Experience Range: Minimum 6 Months Experience in Customer Support or Tele sales
Job Responsibilities:
Listening to our Customer’s concerns and handling complaints or queries.
Contribute ideas to resolve customer problems to improve productivity.
Maintain and update customer documentation as needed.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Actively listen to the concerns with a Solution Oriented approach.
Qualifications
Management and Customer Service experience.
Strong communication, and organization skills
Good understanding of the Market.
Enthusiastic, dynamic, self-motivated and excellent teamwork