UHY RIYADH
A Sales Representative is responsible for promoting and selling a company’s products or services to customers. This role involves understanding customer needs, building relationships, and meeting sales targets.
Key Responsibilities:
1. Prospecting and Lead Generation:
– Identify and reach out to potential customers through various channels, such as cold calling, emails, networking, and referrals.
– Research and qualify leads to determine their potential as customers.
2. Customer Relationship Management:
– Build and maintain strong relationships with existing and potential customers.
– Understand customer needs and requirements and provide appropriate solutions.
3. Product/Service Knowledge:
– Develop a deep understanding of the products or services offered by the company.
– Stay updated on industry trends and competitors to effectively position the company’s offerings.
4. Sales Presentations:
– Present and demonstrate products or services to potential customers.
– Highlight the features and benefits that meet the customer’s needs.
5. Negotiation and Closing:
– Negotiate terms and prices to reach mutually beneficial agreements.
– Close sales deals and achieve sales targets.
6. Sales Reporting:
– Keep accurate records of sales activities, including customer interactions, sales calls, and closed sales.
– Provide regular sales reports to management.
7. Market Research:
– Stay informed about market trends, customer needs, and competitors.
– Provide feedback to the marketing and product development teams based on customer interactions.
8. Customer Service:
– Address customer concerns and inquiries promptly.
– Ensure customer satisfaction to foster long-term relationships.
9. Collaboration:
– Work closely with other departments, such as marketing and customer support, to coordinate efforts and improve the overall customer experience.
Qualifications and Skills:
– Strong communication and interpersonal skills.
– Proven sales experience and a track record of meeting or exceeding sales targets.
– Knowledge of the industry and the products or services being sold.
– Ability to work independently and as part of a team.
– Excellent negotiation and closing skills.
– Familiarity with ERP software and SaaS.
– Familiarity with CRM software and sales tools.
Education and Experience:
– A bachelor’s degree in business, marketing, or a related field may be preferred.
– Previous experience in sales or a related field is often required.