Ellington Properties Development LLC
Collections Officer Job Vacancy In Dubai, UAE
JOB PURPOSE
The job holder is responsible for performing functions related to various collection initiatives. Responsible for regular follow-ups and collection of payments against property purchases. The responsibility also includes extraction of the data from the system and data entry of the collections in the designated collection trackers
Responsibilities
• Monitor and perform the collections and maintain a properly updated tracker sheet.
• Respond to customer financial queries (outstanding payments, statement
of accounts, late payment charges, handover details, and others).
• Identify new ways to track and contact clients.
• Meeting customers when required to inform them about collection
initiatives and advise them on various offers, if applicable, on timely or advance payments.
• Resolve customer queries through emails, phone calls, and meetings with the customers.
• Reviewing application of receipts against the respective statements of accounts to ensure accuracy and timeliness of data.
Qualifications
• Good Excel skills
• Fair knowledge of accounts receivable, sales, and collection functions.
• Good organizational skills
• Able to work under pressure
• minimum of 1-year experience in a collections role.