Hire Rightt
Operations Manager/GM – One year Contract
Experience with 5-star hotels/ Luxury Service Apartments is a MUST
Excellent salary + Visa and Medical insurance
A leading company in Hospitality sector is seeking to recruit an Operations Manager/GM for their Dubai office (11 months contract)
Responsibilities
Ensure that each department delivers a consistently high standard of guest service. Also, achieve business objectives and maximize the profitability of all outlets. Maintain effective cost controls in all areas.
Plan and direct main operations including quality, standards, cleanliness, and guest satisfaction.
Promote a culture of excellence in guest care through a warm welcome and a desire to exceed expectations.
Work alongside all HODs to ensure the smooth running of the day-to-day operations.
Be responsible for maximizing profit through the consistent delivery of the highest standard of service.
Ensure consistent implementation and review of SOPs throughout all Departments.
Be responsible for all the day-to-day queries, complaints or problems that arise.
Promote a positive employee relations culture through effective communication and regular team meetings.
Carry out regular inspections of all departments in the areas of guest service delivery, cleanliness, presentation, service delivery and employee presentation
Candidate who can join immediately will be preferred.