Mohammed Fakhroo & Bros W.L.L
Service Supervisor Jobs in Saudi Arabia
Qualification – Diploma in Electronics or Any degree Similar Experience
Good Communication, Technical Skills & Computer knowledge.
Ability to handle multi brands skills
Technical Trainings, Support and field visits and addressing escalation calls.
Closely monitoring the Call TAT.
Closely Interacting with ASC” s – Technical issues / Warranty claims / Policies & Etc.
Sharing Technical Tips to find the problems, quick analysis to complete job and Handling Technical Customer Escalations, provided resolutions and solving customer queries.
Engagements with partners and bridging the process & operational gaps, provided feedbacks and assistance to achieve the desires goals and targets.
Preparation of monthly reports
Familiar with Online trouble shooting & firmware upgrades