Telesales Executive

Job Category:

HTrust Consulting

Telesales Executive Job purpose

Responsible for generating leads for the sales team, managing inbound enquiries, order processing, delivery management

Key Responsibilities

Handle inbound, unsolicited prospect calls and convert them into sales.
Maintain and expand the company database of prospects by conducting research to find new leads
Cold-call and email prospects to qualify the lead; identify decision-makers to begin the sales process
Educate and inform prospects about all of Denbow Service & Product offerings
Receive inbound prospect calls; answer questions and offer suggestions based on a thorough knowledge of the product line; qualify prospects prior to offering a site visit. Emphasize product/service features and benefits, quote prices, discuss payment terms, and prepare sales order forms and/or reports.
Cross-sell and up-sell existing customers via telephone and e-mail
Overcome objections of prospective customers.
Follow-up sales quotes
Client Account maintenance in CRM database, account collections
Collaborate with Sales and Business Manager to determine necessary strategic sales approaches and develop a calendar of activities to continually work prospect list
Provide prompt and courteous customer service.
Appropriately communicate brand identity and corporate position.
Assist with Setting up sales presentations, product/service demonstrations, and other sales actions.
Creating RFP responses to potential clients.
Support marketing efforts such as trade shows, exhibits, and other events.
Attend periodic sales training where applicable
Being a Key Team Player and assisting all sales team were needed for the success of the entire Sales Team
Perform other duties as assigned

Candidate profile

The ideal candidate:

2-3 Years selling Services (Preferrable IAAS / Public Cloud / Private Cloud)
Experience in the Middle East (Preferrable UAE)
Channel Management Program and Partner Eco System
Should have worked in the Cloud partner ecosystem for at least 1-2 years

Key Skills

Customer focus
Strong communication and interpersonal skills
Team Work
Mediating and Negotiating
Problem Solving
Self-motivated and well organized
Adaptability/ Flexibility
Results Focus
Creative and Innovative Thinking
Ethics and Integrity
Accountability and Dependability

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