MSK Real Estate LLC Dubai
Position:- Real Estate Administrator. (Female)
Objectives: –
• Answer calls and respond to emails
• Act as the point of contact between the manager, agents & internal/external clients
• Screen and direct phone calls/Emails and distribute correspondence
• Handling CRM and monitoring other Property advertisement portals.
• Monitoring inventory for sales, rentals, and renewals.
• Compose, edit and draft letters, addendum, and property-related contracts.
• Calling Landlords, checking availability, arranging viewings
• Answering Inquiries, assisting clients
• Handle customer inquiries both over the phone and by email
• Manage and resolve customer complaints
• Enter new customer information into system
• Update existing customer information
• Route calls to appropriate agent
• Follow up customer calls where necessary
• Document all call information according to standard operating procedures
• Complete call logs & produce call reports
Education and Experience:
• • High school diploma or equivalent required
• • Knowledge of administration and clerical processes
• • Proficient in relevant computer applications
• • Knowledge of customer service principles and practices
• • Good data entry and typing skills
• • Previous experience in the real estate industry
• • Has knowledge of Microsoft Office and customer relationship management software
• • Excellent written and verbal communication skills
Key Competencies and Skills:
• • Verbal and written communication skills
• • Listening skills
• • Problem analysis and problem solving
• • Customer service orientation
• • Organizational skills / attention to detail
• • Negotiation skills
We Offer:-
Fixed Salary
Visa