Qawafel
We are looking for a telesales team lead to build a telesales team and to manage all telesales operations.
Responsibilities:-
Initiating sales with potential customers over the phone.
Listening to the customers’ needs to generate repeat sales.
Contact potential or existing customers to inform them about a product or services
Generate new leads over the phone
Enter and update customer information in the database
Meet customers face to face if needed
Meeting sales quotas.
Requirements
Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Excellent communication and interpersonal skills
Can speak and write in English
Outstanding negotiation skills with the ability to resolve issues and address complaints