Widget System
L1 Support Engineer job roles and responsibilities:
Install and configure Windows and Linux desktop and peripherals and test network connections.
Handle daily technical support activities on desktops & laptops, networking and server log monitoring.
Basic troubleshooting in printer and scanner.
Good knowledge in MS office 2019, office 365, and Open office.
Install and regular updates on system applications and browsers.
Ensure proper functioning of L2 switch and WIFI Access points.
Develop and manage effective professional working relationships with co-workers and clients.
L1 support in Desktops, Laptops, software, and hardware for both internal and onsite clients.
Addressing user tickets regarding hardware, software, and networking issues and resolve issues within given SLA.Good English communication skills and Flexible to work on weekends.
Role: Technical Support Engineer
Role Category: IT L1 Support engineer job
Functional Area: IT Maintenance & Implementation
L1 support engineer job Key Skills:
Knowledge in MS Office 365, Google Workspace, Windows 10, Linux Ubuntu and centos, and basic network troubleshooting.
Certification in CCNA and Microsoft is an advantage
Role: Solution Architect
Functional Area: Engineering – Software
Role Category: Software Development
Key Skills: Networking, L1 Technical, Support Hardware, Network Troubleshooting, Peripherals, CCNAMS, Office Windows 10Access Points
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